I need to write new page of my life and that is with Time Warner Cable this time

From the beginning I don't know what to feel SXM is my family ever since I started working in a BPO Industry but changes is the only constant thing in this world. One of the saddest part of my life is when my Operation Manage (Vicky) told me the news that I need to transfer to another account. I though its ok from the start but later on It started to sink in and miss all my family in SXM, but I manage to hold a grip and say goodbye to all my friend one by one.

Then I meet my TWC wave mates (wave 9) some are ordinary, some are not, most are crazy and I started to realize transferring from another account is not bad at all. I met wonderful people and new stuff to learn but it was never easy at the beginning... All day you have to learn letters and numbers that doesn't make sense a tools that you haven't seen in your life. A process that you don't know if you will learn, anxious and at the same time still sad to what happen but I tried.

Now I manage to learn all the things that is necessary for the account and able to get good stats. Thanks to all the trainer and mentor who teach me and not waiting anything in return.